How can we help?
PlainLift is a focused workout tracker: log your sets, run your routines, and let AI Coach build a plan around how you train.
Get in touch
Questions, bugs or ideas — email us and we'll get back to you, usually within a few days.
support@plainlift.app
Where is my workout data stored?
On your phone. Your workouts, routines, training profile and settings live in the app's storage on your device. A backup is kept in your own iCloud account if your iPhone is signed in to iCloud, or in your Google Account if your Android phone backs up to Google. PlainLift has no account, so there's nothing to sign up for — and nothing of yours sitting on our servers.
How do I delete my data?
Deleting PlainLift from your phone deletes everything stored on it. Your iCloud backup is kept so you can restore it later — to delete it too, open the iPhone Settings app, tap your name, then iCloud → Manage Account Storage, choose PlainLift and delete its data. On Android, the backup is part of your phone's Google backup — delete it in your phone's backup settings or under Backups in Google Drive. To also have anonymous usage data removed from our analytics, email us — see the privacy policy for details.
How do I get my workouts back on a new phone or after reinstalling?
iPhone: sign in to the same iCloud account, open PlainLift, go to Settings → iCloud backup and tap Restore from iCloud. PlainLift backs up automatically after each workout and when you leave the app, and you can tap Back up now there at any time.
Android: make sure backup to your Google Account is turned on in your phone's settings. When you reinstall PlainLift or set up a new Android phone with the same Google Account, Android restores your workouts automatically. Android backs up about once a day, so the last day of workouts may not be included.
I'm not getting a notification when my rest is over
PlainLift asks for permission the first time your rest timer starts. If you chose Don't Allow, open the iPhone Settings app, tap Apps → PlainLift → Notifications and turn on Allow Notifications. The timer also shows on your Lock Screen and in the Dynamic Island while you rest.
On Android, open Settings → Apps → PlainLift → Notifications and turn notifications on. If the alert arrives late, also open Settings → Apps → PlainLift → Alarms & reminders and turn on Allow setting alarms and reminders — without it, Android can hold the alert back to save battery. While you rest, the countdown also shows in your notifications.
How do I turn off analytics?
Open Settings and switch off Share usage data. That stops both usage statistics and crash reports from being sent.
How many routines can AI Coach build?
Each device gets 5 AI Coach generations per month. Your allowance resets on the first day of every month, and the AI Coach screen shows how many you've used.
I finished a workout but it isn't in my history
Workouts where no sets were logged aren't saved, so empty sessions don't clutter your history. Tick off at least one set before tapping Finish.
How do I switch between kg and lb, or change the theme?
Both are in Settings: Units for kilograms or pounds, and Theme for the app's look.